T-C

  1. INTRODUCTION

CoachSL, LLC (hereinafter the “Company”) is a United States Limited Liability Company (LLC). Please read this Privacy Policy, providing consent to this document in order to have permission to use our services.

2. DATA COLLECTED

DATA STORAGE LOCATION

Company is a US based company with servers hosted in the United States, and make good faith efforts ensuring that your data is securely stored and GDPR compliant..

REGISTRATION DATA

If you register on our website, Company stores your chosen username and your email address and any additional personal information added to your user profile on Company servers and on Mailchimp servers. You can see, edit, or delete your personal information at any time (except changing your username) by login on Company servers and Mailchimp servers. Company website administrators can also see and edit this information.

PURCHASE DATA

If you purchase a product on Company’s website, Company stores your chosen username and your email address and any additional personal information added during your purchase on our servers. Company does not store your credit card information. Company website administrators can also see your purchase information.

SUPPORT DATA

If you have registered on Company’s website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third party Ticksy ticketing system or other ticket tracking system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.

COMMENTS

When you leave comments on the Company website Company collects the data shown in the comments form, and also the IP address and browser user agent string to help wth spam and fraud detection.

CONTACT FORMS

Information submitted through the contact forms on Company’s website is sent to Company’s email and to Mailchimp. Mailchimp adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: MailChimp Privacy Policy

Any customer information stored in Company lists on MailChimp require a double opt-in confirmation by the customer.  If the double opt-in is not completed, the customer information and e-mail address is not stored in our customer lists on Mailchimp and we will never see it.

GOOGLE ANALYTICS

Company uses Google Analytics on Company website for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on Company website please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

Company uses your personal information in the following cases:

  • Verification/identification of the user during Company website usage;
  • Providing Technical Assistance;
  • Sending updates to Company users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
  • Recover Company customers’ personal information;
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.

3. EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services Company uses:

FACEBOOK

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which Company has no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

TWITTER

Company uses the Twitter API to display our tweets timeline on company website. Twitter has its own cookie and privacy policies over which Company has no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .

YOUTUBE

Company uses YouTube videos embedded on Company website. YouTube has its own cookie and privacy policies over which company has no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

CONSENT CHOICE

Company provides you with the choice to accept this or not, we prompt consent boxes for all embedded content, and no data is transferred before you consented to it.

The checkboxes below show you all embeds you have consented to so far. You can opt-out any time by un-checking them and clicking the update button.

  • YouTube
  • Facebook
  • Twitter

4. COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. Company suggests consulting the help section of your browser.

This site is currently using the VOUX Magazine WordPress theme to display content. The VOUX theme also uses cookies. See the VOUX privacy policy here: VOUX privacy policy.

NECESSARY COOKIES (ALL SITE VISITORS)

  • cfduid: Is used for Company’s CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.

NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)

  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

5. WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for Company’s web-site, have not submitted your email address or submitted a comment, there is no personal information Company can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

  • Company’s system administrators.
  • Company’s supporters when they (in order to provide support) need to get the information about the Company’s client accounts and access.

6. THIRD PARTY ACCESS TO YOUR DATA

Company does not share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners Company has to share limited data with in order to provide the services you expect from Company. Please see below:

PayPal

For the purpose of validating and getting your purchase information, Comapny sends your provided tokens and purchase keys to PayPal and use the response from their API to record your validated purchase data. See the PayPal privacy policy here. PayPal Privacy Policy.

TICKSY

Ticksy provides the support ticketing platform Company uses to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy allegedly adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.

Advanced Ads

Advanced Ads is used for presenting, handling and tracking clicks to advertising informaton on the site. Advanced Ads doesn’t have access nor can it influence data stored by ad networks like Google AdSense or services like Google Analytics. You can see their privacy policy here: Advanced Ads Privacy Policy.

WordPress Afilliate Manger

The WordPress Afilliate Manger is used for handling and tracking of referral links to purchase products and services from our afilliated partners who sign a partner agreement with us. You can see their privacy policy here: WordPress Afilliate Manger.

7. HOW LONG WE RETAIN YOUR DATA

When you submit a support ticket or a comment, its metadata is retained until (if) you tell Company to remove it. Company uses this data so that Company can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on Company’s website, submit your email address or submit an information request, Company also stores the personal information you provide in your user profile, on Company servers and on Mailchimp servers. You can see, edit, or delete your personal information at any time (except changing your username) in your user profile and on Mailchimp servers. Company website administrators can also see and edit that information.

8. SECURITY MEASURES

Company uses the SSL/HTTPS protocol throughout our site. This encrypts Company user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

9. YOUR DATA RIGHTS

GENERAL RIGHTS

If you have a registered account on Company website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.


You can also request that Company erase any of the personal data Company has stored. This does not include any data Company is obliged to keep for administrative, legal, tax, or security purposes. In short, Company cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address.

If you wish that all of your data is erased, Company will no longer be able to offer any support or other product-related services to you.

GDPR RIGHTS

Your privacy is critically important to us. Going forward with the GDPR Companys aim to support the GDPR standard. Company permits residents of the European Union to use its Service. Therefore, it is the intent of Company to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

10. THIRD PARTY WEBSITES

Company will post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by Company. You release Company from any and all liability and hold Company harmless, for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Company bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become necessary or desirable to Company, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that Company may disclose your information to a third party where Company believes, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that Company receives a subpoena affecting your privacy, Company may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or Company may attempt to quash it ourselves, but Company is not obligated to do either. Company may also proactively report you, and release your information to, third parties where Company believes that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent or criminal activities. You release and hold harmless Company from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

12. AMENDMENTS

Company may amend this Privacy Policy from time to time. When Company amends this Privacy Policy, Company will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.

13.  CHOICE OF LAW

This Privacy Policy shall be construed and regulated under and by the laws of the United States and the State of Wisconsin, excluding its conflict of laws principles. The user expressly consents to the exclusive forum, personal jurisdiction, and venue of the Courts of the State of Wisconsin, County of Kenosha and the United States District Court for the Eastern District of Wisconsin, in any and all actions, disputes, or controversies relating to this Privacy Policy or any other services offered via this web-site.

14. LEGAL

Additional Legal information is available here: LEGAL

Loading